Terms of service

TERMS OF SERVICE

Last updated: October 4, 2026

OVERVIEW

Glow & Go is operated by Vaultlane LLC, a Wyoming limited liability company. Throughout the website at nailsglowandgo.com (the "Site") and these Terms of Service, the terms "Glow & Go", "we", "us" and "our" refer to Glow & Go and its operating companies, and the terms "you", "your", "user" and "customer" refer to any person who accesses or uses the Site or purchases products from us. We offer this Site, including all information, tools, products and services available to you through it, including visiting the Site, creating an account and purchasing products from us (collectively, the "Services"), conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

PLEASE BE ADVISED THAT THESE TERMS CONTAIN PROVISIONS THAT GOVERN HOW DISPUTES BETWEEN US ARE RESOLVED, INCLUDING, FOR USERS IN THE UNITED STATES, A BINDING ARBITRATION AGREEMENT, A JURY TRIAL WAIVER AND A CLASS ACTION WAIVER (SECTION 24). THESE TERMS ALSO CONTAIN A NO-CANCELLATION RULE (SECTION 7), A RETURNS RULE LIMITED TO UNOPENED PRODUCTS (SECTION 10) AND A CHARGEBACK PROVISION (SECTION 11). PLEASE READ THESE PROVISIONS CAREFULLY BEFORE USING THE SITE OR PLACING AN ORDER.

By accessing or using any part of the Site, creating an account, subscribing to our communications or placing an order, you agree to be bound by these Terms of Service ("Terms"), including the additional terms, conditions and policies referenced herein and/or available by hyperlink, in particular our Return & Refund Policy, our Shipping Policy and our Privacy Policy, each of which is incorporated into these Terms by reference. These Terms apply to all users of the Site, including without limitation users who are browsers, customers, vendors, merchants and/or contributors of content. If you do not agree to all of the terms and conditions of this agreement, then you may not access the Site, use any of the Services or place an order. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

Any new features, tools or products which are added to the Site shall also be subject to these Terms. You can review the most current version of these Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to the Site. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Site following the posting of any changes constitutes acceptance of those changes. The version of these Terms in force at the time you place an order governs that order.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you. Your use of the Site is also subject to Shopify's applicable terms to the extent they govern the platform.

SECTION 1 - ONLINE STORE TERMS AND ELIGIBILITY

1.1 By agreeing to these Terms, you represent that you are at least eighteen (18) years of age, or at least the age of majority in your state, province, territory or country of residence, whichever is greater, and that you have the legal capacity to enter into a binding contract. If you are the parent or legal guardian of a minor, you represent that you have given us your consent to allow that minor to use the Site under your supervision and that you accept full responsibility for the minor's use of the Site and products.

1.2 You may not use our products or the Services for any illegal or unauthorized purpose, nor may you, in the use of the Services, violate any laws in your jurisdiction (including but not limited to copyright, trademark and consumer protection laws).

1.3 You must not transmit any worms, viruses or any code of a destructive nature, and you must not attempt to interfere with, compromise or circumvent the security or integrity of the Site, the checkout, our discount system or any related system.

1.4 A breach or violation of any of these Terms will result in the immediate termination of your right to use the Services and may result in the cancellation of pending orders and the refusal of future orders.

SECTION 2 - GENERAL CONDITIONS

2.1 We reserve the right to refuse service to anyone for any reason at any time, to the extent permitted by applicable law.

2.2 You understand that your content (not including payment card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Payment card information is always encrypted during transfer over networks and is processed by our payment service providers; we do not store full payment card numbers.

2.3 You agree not to reproduce, duplicate, copy, sell, resell, exploit or otherwise use any portion of the Services, use of the Services, access to the Services or any content, feature or contact made available through the Site, for any commercial purpose without our express prior written consent.

2.4 The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

3.1 We are not responsible if information made available on the Site is not accurate, complete or current. The material on the Site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on the Site is at your own risk.

3.2 The Site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of the Site at any time, but we have no obligation to update any information on the Site. You agree that it is your responsibility to monitor changes to the Site.

3.3 Wear times, results, timings, "lasts up to" statements, customer testimonials and before/after content shown on the Site, in our advertising or on our social media channels describe what many customers experience under the conditions of our official application guide. They are illustrative, not a guarantee, and individual results vary (see Section 20).

SECTION 4 - MODIFICATIONS TO THE SERVICES AND PRICES

4.1 Prices for our products are subject to change without notice.

4.2 We reserve the right at any time to modify or discontinue the Services (or any part or content thereof), any product, design, bundle, kit configuration or free-gift offer without notice at any time.

4.3 We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Services or of any product.

SECTION 5 - PRODUCTS AND PRODUCT INFORMATION

5.1 Certain products may be available exclusively online through the Site. These products may have limited quantities and are subject to return or exchange only according to our Return & Refund Policy.

5.2 We have made every effort to display as accurately as possible the colors, designs, finishes, sizes, shapes and images of our products that appear on the Site. We cannot guarantee that your computer monitor's or mobile device's display of any color will be accurate. Because of differences in screens, lighting, photography and manufacturing batches, slight variations between the displayed and the delivered product may occur and do not constitute a defect.

5.3 Press-on nail designs are handmade or semi-handmade. Minor differences between individual nails and between sets, including in nail art placement, glitter density, shade and finish, are inherent to the product category and are normal. Press-on nails are made of plastic (ABS or similar polymers); this is the nature of the product category and is not a defect.

5.4 Sizing. Each press-on set contains multiple sizes intended to fit most nail beds. It is your responsibility to select and, where necessary, file the sizes that fit you. A size that does not fit a particular nail is not a product defect and does not entitle you to a return, refund or replacement.

5.5 Cosmetic use and safety. All products are intended for external cosmetic use on natural nails only, by adults, in accordance with the instructions included with the product and published at nailsglowandgo.com/pages/how-to-use (the "Application Guide"). Always read and follow the Application Guide and the safety instructions. Keep all products out of reach of children. Avoid contact with skin, eyes and mucous membranes; in case of contact with eyes, rinse immediately with plenty of water and seek medical advice. Do not ingest. Do not use on damaged, infected, inflamed or diseased nails or skin. Perform a patch test before first use if you have sensitive skin or known allergies, and discontinue use immediately if irritation, redness, itching, swelling or any other adverse reaction occurs. Our UV gel products, like all UV/LED curing nail products, contain photo-reactive acrylate ingredients; persons with a known sensitivity to acrylates or methacrylates should not use them. UV/LED lamps emit ultraviolet light; do not look directly into the light source, do not use the lamp for any purpose other than curing nail products, and do not exceed the curing times stated in the Application Guide. If you are pregnant, breastfeeding, undergoing medical treatment affecting your skin or nails, or have any medical condition that may be affected by cosmetic products or UV light, consult a physician before use.

5.6 We are not responsible for any reaction, injury, damage to natural nails or skin, or other harm caused by misuse, incorrect application or removal, use contrary to the Application Guide, use of our products in combination with products not sold by us, use by minors, use on damaged nails or skin, or failure to follow the safety instructions.

5.7 Personal, non-commercial use. The products, services and any samples or free gifts made available on the Site are for personal, non-commercial use only. You may not purchase, sell, resell or otherwise attempt to distribute any products, samples or free gifts you purchase or otherwise receive from us for any commercial purpose or in connection with any unauthorized resale, distribution or export activity, unless expressly authorized by us in writing.

5.8 We reserve the right, with or without notice, to limit the quantities of any products that we offer, to limit or prohibit sales to any person, household, geographic region or jurisdiction on a case-by-case basis, and to refuse, limit or cancel any order that we believe, in our sole discretion, may result in a violation of these Terms.

5.9 Unless expressly stated otherwise by us in writing, all offers, promotions, discounts, bundles, free gifts, kit inclusions, loyalty or referral benefits and other incentives made available on the Site apply only to purchases completed directly through nailsglowandgo.com and may not be applied to, combined with or redeemed in connection with purchases made through any third-party platform, marketplace, social commerce channel or retail location. We are not responsible for fulfilling or honoring Site-specific promotions, discounts or benefits in connection with purchases made through third-party channels.

5.10 We reserve the right, in our sole discretion, to refuse, limit or cancel any order that appears to be placed by or for dealers, resellers, distributors or other parties engaged in bulk purchasing or purchasing for unauthorized commercial redistribution, including through third-party marketplaces or similar channels.

5.11 All descriptions of products and product pricing are subject to change at any time without notice, in our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product made on the Site is void where prohibited.

5.12 We do not warrant that the quality of any products, services, information or other material purchased or obtained by you will meet your expectations, or that any errors in the Services will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

6.1 We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same payment card and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

6.2 Discount codes and promotions. We reserve the right, in our sole discretion, to cancel, refuse or void any order where a discount code, promotional offer, free-gift offer, referral benefit, loyalty benefit or similar incentive was applied in error, obtained through unauthorized sources (including but not limited to coupon aggregator sites, code-sharing communities or leaked influencer or affiliate codes), stacked or combined contrary to the promotion terms, or used in a manner that we determine constitutes misuse, abuse, fraud or a violation of the applicable promotion terms. We may exercise this right even after an order confirmation has been issued or payment has been received. Discount codes, bundle offers and promotional prices are valid only for the period and conditions stated, cannot be combined unless expressly permitted, cannot be applied retroactively to orders already placed and have no cash value.

6.3 Free gifts, bonus items, kit inclusions and promotional products have no cash value, are non-returnable and non-refundable, and may be substituted with an item of equal or greater value or discontinued at any time at our discretion.

6.4 You agree to provide current, complete and accurate purchase and account information for all purchases made at our store, including your full name, a complete and deliverable shipping address, a valid email address, a phone number where required by the carrier and valid payment details. You agree to promptly update your account and other information so that we can complete your transactions and contact you as needed. We are not responsible for delays, lost parcels, failed deliveries, customs refusals or additional costs caused by incorrect, incomplete or outdated information provided by you.

6.5 By providing a payment method, you represent and warrant that you are authorized to use it, that the information you provide is true and accurate and that you will pay all charges incurred under your account, including applicable taxes and shipping fees. Full payment is required at the time of purchase. We accept the payment methods displayed at checkout. All prices are shown in US Dollars (USD) unless otherwise stated at checkout, and include applicable sales tax only where indicated at checkout.

6.6 Pricing errors. We reserve the right to correct pricing errors, even after an order is placed. If a price was clearly erroneous, we will contact you and offer to complete the order at the correct price or cancel it with a full refund to the original payment method.

SECTION 7 - ORDERS, ACCEPTANCE, FULFILLMENT AND NO CANCELLATIONS

7.1 Your order constitutes an offer to purchase. Our order confirmation email constitutes acceptance of your offer, at which point a binding contract is formed, subject to our right to cancel under Sections 5, 6 and 7.4.

7.2 Every order is final once placed. Upon confirmation, your order is immediately and automatically transmitted to our fulfillment system for processing. For this reason, orders cannot be cancelled, changed, combined, split or modified after they are placed. This includes, without limitation, changes to items, quantities, designs, sizes, discounts, free gifts, payment method, shipping method or the shipping address. Please review your cart, your designs and your address carefully before completing checkout.

7.3 Requests to cancel or change an order received after the order is placed, including requests made within minutes of placing the order, cannot be guaranteed and are handled at our sole discretion. If we are, exceptionally, able to stop an order before it is dispatched, we may do so; this does not create any right or expectation for future orders.

7.4 We reserve the right, at our sole discretion, to refuse, limit or cancel any order, for example in cases of suspected fraud, unauthorized or unverifiable payment, pricing or listing errors, stock unavailability, undeliverable addresses, sanctions or export restrictions, or orders that appear to be placed by resellers or automated means. If we cancel an order, any amount already charged will be refunded to the original payment method.

7.5 Refusing to accept delivery of a parcel, failing to collect a parcel from a pick-up point or carrier office within the carrier's holding period, or providing a non-deliverable address does not constitute a cancellation or return. Such parcels are typically destroyed or disposed of by the carrier and are not returned to us; they are not eligible for a refund, credit or reshipment.

7.6 Kits and bundles. Where a product is sold as a kit or bundle (for example a kit including press-on sets and a UV/LED lamp offered as a free gift), the kit is a single product. Individual components of a kit cannot be returned or refunded separately, and free components have no cash value. If a component of your kit is missing on arrival, Section 10.8 applies.

SECTION 8 - SHIPPING AND DELIVERY

8.1 We ship worldwide from our international fulfillment centers. Our United States address is a correspondence address only and is not a shipping origin, a returns address or a retail location.

8.2 Processing and delivery times shown on the Site, at checkout, in our emails and in our Shipping Policy are estimates, not guarantees. Delays caused by carriers, customs authorities, weather, strikes, pandemics, public holidays, incorrect addresses or other events outside our control do not entitle you to a cancellation, refund, credit or compensation.

8.3 Delivery. A parcel is considered delivered when the carrier's tracking shows a "Delivered" status (or an equivalent status such as "left in a safe place", "delivered to mailbox" or "collected"). If tracking shows delivered but you cannot locate the parcel, please check with household members, neighbors, your building's mail room or reception, any safe place indicated by the carrier and your local carrier office first, and contact us promptly. Claims for parcels marked as delivered are handled at our discretion and may, at our election, be resolved with a replacement; refunds are not issued for parcels confirmed as delivered. We are not responsible for parcels lost or stolen after delivery to the address you provided.

8.4 Risk of loss. Title to and risk of loss or damage to the products pass to you upon delivery to the address you provided.

8.5 Returned and undeliverable parcels. If a parcel is returned to us or disposed of due to an incorrect or incomplete address, refused delivery, failure to collect, failure to pay customs charges or an unsuccessful delivery attempt, reshipment (where possible) is at the customer's expense and no refund is owed for a parcel that is not returned to us.

8.6 Customs and import charges. International orders may be subject to customs duties, import taxes, value-added tax, brokerage fees and other charges imposed by the destination country. As the importer of record, it is your responsibility to check which customs and import charges may apply and to pay them. Such charges are not included in our prices unless the shipping method explicitly states "duties included", and we are not responsible for them or for delays caused by customs processing or inspection. Before you buy, it is a good idea to check with your country's customs office for more specific details.

8.7 Split shipments. We may ship an order in more than one parcel, with separate tracking numbers, at no additional cost to you.

SECTION 9 - PROMOTIONS, FREE GIFTS, LOYALTY AND REFERRAL BENEFITS

9.1 From time to time we may offer promotions, discount codes, bundles, free gifts with purchase, referral benefits, loyalty or rewards benefits, giveaways or similar incentives (collectively, "Promotions"). Participation in any Promotion is subject to these Terms and to any additional rules posted on the Site or communicated by us from time to time. Promotions are limited to individual consumers for personal, non-commercial use only.

9.2 Any points, credits, store credit, rewards or other Promotion benefits are provided solely as promotional benefits at our discretion. They do not constitute personal property, do not create any vested right or entitlement, have no monetary or cash value, are not redeemable for cash or cash equivalents and may not be sold, transferred, assigned, exchanged or otherwise distributed to any other person, entity or account.

9.3 We reserve the right, in our sole and absolute discretion, to amend, modify, suspend or discontinue any Promotion, in whole or in part, at any time and for any reason, and to adjust, revoke or cancel benefits that we determine were credited in error, obtained through fraud, abuse or misuse, obtained through the misuse of promotional codes, or associated with orders that are cancelled, refunded, charged back or returned.

9.4 Giveaways and contests are void where prohibited and are subject to their own posted rules.

SECTION 10 - RETURNS, REFUNDS AND REPLACEMENTS

10.1 Our full Return & Refund Policy forms part of these Terms and is incorporated herein by reference. In the event of a conflict between this Section 10 and the Return & Refund Policy, the Return & Refund Policy controls. In summary:

10.2 No cancellations. As described in Section 7, orders cannot be cancelled or modified once placed.

10.3 Returns of unopened products only. Because our products are cosmetic and personal hygiene items (UV gels, base coats, removers, press-on nails and related accessories), we can only accept returns of products that are unused, unopened and in their original sealed packaging. For health and hygiene reasons, opened or used products, press-on sets with opened or broken packaging, products with removed seals, free gifts, kit components returned separately and digital products cannot be returned, exchanged or refunded under any circumstances, including where the customer is dissatisfied with the result, the look, the fit, the wear time or the application experience.

10.4 30-day window. Return requests must be submitted to support@nailsglowandgo.com within thirty (30) days of delivery, with your order number and a photo showing that the products are still sealed. Returns must be approved by us in writing before shipping; unapproved returns, and returns sent to our correspondence address, cannot be processed or refunded. The return address is provided only upon approval.

10.5 Return shipping. Approved returns must be shipped within fourteen (14) days of approval using a trackable service. Return shipping costs, insurance and any customs charges on the return are paid by the customer. Original shipping costs and shipping protection fees are non-refundable. We are not responsible for returns lost or damaged in transit.

10.6 Refund processing. Refunds are issued to the original payment method, for the product subtotal of the returned items excluding shipping, within five to ten (5–10) business days after we receive and inspect the returned items. Items that arrive opened, used, damaged, incomplete or without approval will not be refunded and will not be returned to the customer. The time it takes for a refund to appear on your statement depends on your bank or payment provider.

10.7 Damaged, defective or incorrect items. Please inspect your order upon delivery. If your order arrives damaged, defective or incorrect, you must contact us within fourteen (14) days of delivery with your order number and clear photographs AND a video showing the product and its packaging. Claims submitted without photo and video evidence, or after fourteen (14) days, cannot be accepted. Approved claims are resolved with a free replacement of the affected item. Replacements are our standard and preferred remedy; refunds for damaged or defective items are issued only at our discretion.

10.8 Partial deliveries and missing items. If an item is missing from your parcel, contact us within fourteen (14) days of delivery with photos of the parcel contents, the packing slip (if any) and the packaging. Confirmed missing items are reshipped free of charge.

10.9 Application results and wear time. How long press-on nails hold depends on nail preparation, application, curing, lifestyle and individual nail condition. Nails that lift or come off are, in the overwhelming majority of cases, the result of a skipped or shortened step of the Application Guide and do not constitute a product defect. If your nails do not hold, you agree to contact us first so that we can help you identify the cause. Any goodwill gesture we may choose to offer in such a case (for example replacement nail sets) is offered at our sole discretion, once, is not an admission of any defect and does not create any right to a refund or to further gestures.

10.10 Exchanges. We do not offer direct exchanges. The fastest way to receive a different item is to return the unopened item once your return is approved and to place a new order for the item you want.

10.11 EU and UK consumers. If you are a consumer in the European Union or the United Kingdom, you have a statutory right to withdraw from your purchase within fourteen (14) days of delivery without giving any reason. In accordance with Article 16(e) of Directive 2011/83/EU and the equivalent UK regulations, this right does not apply to sealed goods which are not suitable for return due to health protection or hygiene reasons and which have been unsealed after delivery, which includes our gels, base coats, removers and press-on nail sets. Withdrawn items must be returned unused and unopened at your expense; the refund of the price paid for the withdrawn goods is issued within fourteen (14) days of our receipt of the goods or of proof that you have sent them back, whichever is earlier. Our 30-day return window in Section 10.4 is offered in addition to, and does not limit, your statutory rights. Nothing in these Terms limits any statutory warranty or consumer rights that cannot be excluded under the law of your country of residence.

SECTION 11 - CHARGEBACKS AND PAYMENT DISPUTES

11.1 If you experience any issue with your order, you agree to contact us at support@nailsglowandgo.com first and to allow us a reasonable opportunity, and in any case no less than ten (10) business days, to resolve it before contacting your bank, card issuer or payment provider. We resolve every legitimate claim in accordance with these Terms and our Return & Refund Policy.

11.2 Filing a chargeback, payment dispute or "item not received" or "not as described" claim for an order that has been shipped or delivered, for an order that you refused or failed to collect, for products that you opened or used, or without first contacting us in accordance with Section 11.1, is a breach of these Terms. We will contest such disputes with full records, including order details, your IP address and device information, tracking and delivery confirmation, carrier proof of delivery, our correspondence with you, our published policies and your recorded agreement to these Terms at checkout.

11.3 Where a chargeback is reversed in our favor or where you have received a refund from your bank and have also retained the products, we reserve the right to invoice you for the amount of the order, together with any chargeback fees, costs and reasonable collection or legal expenses incurred.

11.4 We reserve the right to refuse future orders from, and to suspend or close the accounts of, customers who file unjustified chargebacks or disputes.

SECTION 12 - CONSENT AT CHECKOUT AND ELECTRONIC COMMUNICATIONS

12.1 Completing checkout requires you to confirm that you have read and agree to these Terms and, by incorporation, our Return & Refund Policy, Shipping Policy and Privacy Policy. This confirmation, including its date, time and your IP address, is recorded together with your order and may be used as evidence of your agreement in any dispute, chargeback or legal proceeding.

12.2 By using the Site or placing an order, you consent to receive communications from us electronically, including order confirmations, shipping notifications, service announcements and notices regarding these Terms, at the email address you provide. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

SECTION 13 - OPTIONAL TOOLS AND THIRD-PARTY SERVICES

13.1 We may provide you with access to third-party tools and services (including payment providers, buy-now-pay-later services, shipping protection, tracking pages, review platforms, chat or messaging services and social media integrations) over which we neither monitor nor have any control nor input.

13.2 You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the Site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

13.3 We may also, in the future, offer new services and/or features through the Site (including the release of new tools and resources). Such new features and/or services shall also be subject to these Terms.

SECTION 14 - THIRD-PARTY LINKS

14.1 Certain content, products and services available via the Services may include materials from third parties. Third-party links on the Site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of, and we do not warrant and will not have any liability or responsibility for, any third-party materials or websites, or for any other materials, products or services of third parties.

14.2 We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content or any other transactions made in connection with any third-party websites. Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns or questions regarding third-party products should be directed to the third party.

14.3 Products sold under the Glow & Go name on third-party marketplaces, social commerce platforms or by third-party sellers are not sold by us unless we expressly state otherwise. These Terms, our policies and our customer support do not apply to such purchases, and we are not responsible for counterfeit, altered, expired or improperly stored products purchased from unauthorized sellers.

SECTION 15 - USER COMMENTS, REVIEWS, FEEDBACK AND OTHER SUBMISSIONS

15.1 If, at our request, you send certain specific submissions (for example contest or giveaway entries) or, without a request from us, you send creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by postal mail, by direct message or otherwise (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

15.2 User Content license. By submitting, posting or otherwise providing any comments, reviews, ratings, photos, videos, testimonials or other materials to us through the Site, by email, through a review platform or in connection with our Services (collectively, "User Content"), you grant Glow & Go and its operating companies a worldwide, irrevocable, perpetual, non-exclusive, transferable, sublicensable, royalty-free, fully paid-up right and license to host, store, use, copy, reproduce, modify, adapt, disclose, publish, broadcast, perform, display, reformat, translate, transmit, create derivative works from and distribute such User Content in connection with operating, providing, improving, marketing, advertising and promoting the Site, our products and our Services, in any media now known or hereafter developed.

15.3 Social Media Content. If you tag us, mention us, use our branded hashtags, reply to our request to feature your content, or otherwise authorize us to use your social media content for reposting, featuring, testimonial, advertising or other marketing purposes ("Social Media Content"), you also grant us the right to use the applicable Social Media Content together with your social media handle, username, profile name, caption text, likeness, image, voice and other identifying information included in that content, in connection with our authorized use of that Social Media Content, including in paid advertising. For purposes of these Terms, Social Media Content is deemed to be User Content. If you wish us to stop using a specific piece of your content, you may ask us in writing at support@nailsglowandgo.com and we will remove it from the channels we control within a reasonable time; this does not affect uses already made or materials already printed or distributed.

15.4 You represent and warrant that: (a) you own or otherwise control all rights necessary to grant the rights and licenses described in this Section; (b) your User Content is accurate, based on your genuine experience and not misleading; (c) your User Content does not violate these Terms, applicable law or the rights of any third party, including any intellectual property, privacy or publicity rights; and (d) if you received compensation, free product, discounts or any other incentive in connection with the creation or posting of User Content, you have made any disclosures required by applicable law. Except as prohibited by applicable law, you waive any moral rights you may have in User Content you submit to us.

15.5 We may, but have no obligation to, monitor, edit, moderate, decline to publish or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, fraudulent, not based on a genuine purchase or experience, or otherwise objectionable, or that violates any party's intellectual property or these Terms.

15.6 You agree that your comments and User Content will not violate any right of any third party, including any copyright, trademark, trade secret, privacy, publicity or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party.

SECTION 16 - INTELLECTUAL PROPERTY

16.1 All content on the Site and on our social media channels, including but not limited to the Glow & Go name, logo, branding, trade dress, product names, nail designs, design names, packaging, kit cards, photographs, videos, illustrations, text, graphics, application guides, marketing materials, advertisements, website design, source code and the selection and arrangement thereof (collectively, the "Content"), is the exclusive property of Glow & Go and its operating companies or its licensors, and is protected by copyright, trademark, design, trade dress, unfair competition and other intellectual property laws worldwide. All rights not expressly granted to you in these Terms are reserved.

16.2 You may not copy, reproduce, download, scrape, distribute, publish, modify, create derivative works from, resell, frame, mirror or otherwise use any of our Content, branding or product imagery for any commercial purpose without our prior written permission. This includes, without limitation, the use of our photos, videos, product descriptions or designs on other online stores, marketplaces, advertisements, dropshipping listings or social media accounts, and the use of our Content to train, fine-tune or prompt artificial intelligence or machine learning systems.

16.3 We actively monitor for infringement. Unauthorized use will result in takedown requests to the relevant platforms, hosting providers and marketplaces, and may result in legal action, including claims for damages, disgorgement of profits and legal costs, under applicable law.

16.4 Limited license. We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Site for your personal, non-commercial shopping purposes in accordance with these Terms. This license does not include any resale or commercial use of the Site or its Content; any collection and use of product listings, descriptions or prices; any derivative use of the Site or its Content; or any use of data mining, robots, scrapers or similar data gathering and extraction tools.

SECTION 17 - PERSONAL INFORMATION AND MOBILE MESSAGING

17.1 Privacy Policy. Your submission of personal information through the Site and the Services is governed by our Privacy Policy. Please review our Privacy Policy for information regarding how we collect, use and disclose personal information.

17.2 Mobile Messaging Terms. We may offer you the opportunity to affirmatively opt in to receive recurring marketing or promotional text messages, including SMS or MMS messages, such as promotional offers, product updates, back-in-stock alerts and cart reminders. By separately opting in to receive such messages through an available sign-up form, checkbox or other consent mechanism we make available, you agree that we and our service providers may send recurring automated promotional and personalized marketing text messages, which may be sent using an automatic telephone dialing system or other technology, to the mobile number you provided at the time of opt-in or otherwise associated with your account, even if your mobile number is registered on any state or federal Do Not Call list. Your consent to receive automated marketing text messages is not a condition of any purchase. Message frequency may vary. Message and data rates may apply; you are responsible for all charges imposed by your wireless provider. We, our service providers and participating mobile carriers are not liable for delayed or undelivered messages.

17.3 You may opt out of receiving marketing text messages at any time by replying STOP to any marketing or promotional text message you receive from us, by clicking the unsubscribe link where available, or by following any other opt-out instructions provided in the message. After you opt out, you may receive one additional message confirming that your request has been processed. For help, reply HELP or contact us by email at support@nailsglowandgo.com. We may change the number or short code we use to send messages at any time; messages, including STOP or HELP requests, sent to a number we have changed may not be received. You agree to provide us with a valid mobile number and to opt in again if you change your number.

17.4 Email marketing. By creating an account, placing an order or subscribing, you may receive marketing emails from us in accordance with our Privacy Policy. You may unsubscribe at any time using the link in any marketing email. Transactional emails relating to your orders and account will continue to be sent.

SECTION 18 - ERRORS, INACCURACIES AND OMISSIONS

18.1 Occasionally there may be information on the Site or in the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, free gifts, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Services or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

18.2 We undertake no obligation to update, amend or clarify information in the Services or on any related website, including without limitation pricing information, except as required by law. No specified update or refresh date applied in the Services or on any related website should be taken to indicate that all information in the Services or on any related website has been modified or updated.

SECTION 19 - PROHIBITED USES

19.1 In addition to other prohibitions as set forth in these Terms, you are prohibited from using the Site or its Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to submit false or misleading information, including false reviews, false claims of non-delivery or false damage claims; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services or of any related website, other websites or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl or scrape; (j) for any obscene or immoral purpose; (k) to interfere with or circumvent the security features of the Services or any related website, other websites or the Internet; (l) to abuse, exploit or manipulate discount codes, free-gift offers, referral programs, giveaways or any other Promotion, including by creating multiple accounts; (m) to place orders with the intention of filing a chargeback, refusing delivery or otherwise obtaining products without payment; or (n) to harass, threaten or abuse our staff, support agents or contractors. We reserve the right to terminate your use of the Services or any related website for violating any of the prohibited uses.

SECTION 20 - DISCLAIMER OF WARRANTIES

20.1 We do not guarantee, represent or warrant that your use of our Services will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the Services or the products will be accurate or reliable. You agree that from time to time we may remove the Services for indefinite periods of time or cancel the Services at any time, without notice to you.

20.2 You expressly agree that your use of, or inability to use, the Services and the products is at your sole risk. The Services and all products delivered to you through the Services are (except as expressly stated by us in writing) provided "as is" and "as available" for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement, to the fullest extent permitted by applicable law.

20.3 No guarantee of wear time or results. Results from cosmetic products vary between individuals. We do not guarantee any specific wear time, adhesion, durability, finish, fit or result. Wear time depends on nail preparation, application and curing in accordance with the Application Guide, the lamp used, the design chosen (very dark, opaque, chrome or metallic tips cure differently from lighter tips), your activities, exposure to water, oils and chemicals, and your individual nail condition. Statements such as "lasts up to 2–3 weeks" or similar describe what customers can achieve when following the Application Guide and are not a warranty.

20.4 Nothing in these Terms excludes or limits any warranty, condition or guarantee implied by law that cannot lawfully be excluded, including, for consumers in the European Union and the United Kingdom, the statutory guarantee of conformity.

SECTION 21 - LIMITATION OF LIABILITY

21.1 To the fullest extent permitted by applicable law, in no case shall Glow & Go, its operating companies, or their respective directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, fulfillment partners or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, costs of professional nail services, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Services or any products procured using the Services, or for any other claim related in any way to your use of the Services or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Services or any content (or product) posted, transmitted or otherwise made available via the Services, even if advised of their possibility.

21.2 TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL OUR MAXIMUM AGGREGATE LIABILITY ARISING OUT OF OR IN ANY WAY RELATED TO THE ORDER, RECEIPT OR USE OF PRODUCTS PURCHASED FROM THE SITE, OR TO THESE TERMS, EXCEED THE GREATER OF THE AMOUNT PAID BY YOU FOR THE ORDER AT ISSUE OR ONE HUNDRED US DOLLARS (USD 100).

21.3 Because some states, countries or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such jurisdictions our liability shall be limited to the maximum extent permitted by law. Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, including liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or your statutory consumer rights. The foregoing limitations may not apply to residents of certain jurisdictions, including New Jersey, to the extent prohibited by applicable law.

SECTION 22 - INDEMNIFICATION

22.1 You agree to indemnify, defend and hold harmless Glow & Go, its operating companies, and their respective parents, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, fulfillment partners, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, your misuse of our products or the Site, your User Content, your violation of any law or the rights of a third party, or any chargeback or dispute filed in breach of Section 11.

SECTION 23 - TERMINATION

23.1 The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes, including, without limitation, Sections 10, 11, 15, 16, 20, 21, 22, 24 and 25.

23.2 These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using the Site; termination does not affect orders already placed, which remain subject to these Terms.

23.3 If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof), cancel pending orders and refuse future orders.

SECTION 24 - DISPUTE RESOLUTION: INFORMAL RESOLUTION, BINDING ARBITRATION AND CLASS ACTION WAIVER FOR USERS IN THE UNITED STATES

PLEASE READ THIS SECTION CAREFULLY BECAUSE, FOR USERS IN THE UNITED STATES, IT REQUIRES THE PARTIES TO ARBITRATE THEIR DISPUTES AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM US. YOU UNDERSTAND THAT, ABSENT THIS MANDATORY PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. YOU FURTHER UNDERSTAND THAT THE RIGHTS TO DISCOVERY AND APPEALS MAY BE MORE LIMITED IN ARBITRATION THAN IN COURT. This Section 24 applies to users who reside in, or who placed their order for delivery to, the United States. For users in the European Union, the United Kingdom and other jurisdictions, Section 25 applies.

24.1 Informal Dispute Resolution. We want to address your concerns without needing a formal legal case. Most concerns may be quickly resolved in this manner. For any dispute with us, you agree to first contact us at support@nailsglowandgo.com and attempt to resolve the dispute with us informally. Your notice of dispute must be individual to you and must include, as applicable, your name, your email address, your residential address and your order number. The notice of dispute also must explain the facts of the dispute as you understand them and tell us what you want us to do to resolve the issue. The parties shall use their best efforts to settle any dispute directly through consultation and good-faith negotiations, and you agree that a notice of dispute containing all of the information required above, followed by at least sixty (60) days of good-faith negotiation, are preconditions to either party initiating a lawsuit or arbitration. A notice of dispute will not be valid unless it contains all of the information required by this paragraph. If you commence an arbitration without having previously provided a valid and compliant notice of dispute, you and we agree that the applicable arbitration provider (or the arbitrator, if one has been appointed) must suspend the arbitration pending compliance with this paragraph. All statutes of limitation shall be tolled while the parties engage in the informal dispute resolution process required by this paragraph.

24.2 Agreement to Binding Arbitration. In the unlikely event that we do not reach an agreed-upon solution within sixty (60) days from the date the informal dispute resolution is pursued pursuant to Section 24.1, then unless an exception applies as stated below, you and we each agree to resolve any claim, dispute or controversy arising out of or in connection with or relating to the Services, the products, the Privacy Policy or these Terms, including but not limited to their formation, performance, breach or alleged breach thereof, and regardless of whether the dispute is based in contract, statute, regulation, ordinance or tort (collectively, "Claims"), by binding individual arbitration. The parties acknowledge that these Terms evidence a transaction involving interstate and international commerce. Any arbitration conducted pursuant to these Terms shall be governed by the Federal Arbitration Act (9 U.S.C. §§ 1-16). The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

24.3 Arbitration procedure. Except in the event of a Mass Arbitration (as defined below), the parties agree that all Claims shall be finally settled by binding arbitration administered on a confidential basis by JAMS, in accordance with the JAMS Streamlined Arbitration Rules and Procedures as modified by these Terms, but excluding any rules or procedures that permit arbitration on a class-wide basis (collectively, the "JAMS Rules"). The JAMS Rules may be accessed at https://www.jamsadr.com/adr-rules-procedures. The arbitration shall be conducted by a single neutral arbitrator selected in accordance with the JAMS Rules. The arbitration shall be conducted remotely by videoconference, telephone or on the basis of written submissions, unless the arbitrator determines that an in-person hearing is necessary, in which case the hearing shall take place in the county of your residence in the United States. Each party will have the right to use legal counsel in connection with arbitration at its own expense. The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve all arbitrability issues, as well as all issues or Claims arising out of or relating to the interpretation, applicability or enforceability of these Terms, including, but not limited to, any claim that all or any part of these Terms is void or voidable. The arbitrator shall be empowered to grant whatever relief would be available to the individual party in a court under law or in equity. The arbitrator's award shall be in writing, shall provide a statement of the essential findings and conclusions, shall be binding on the parties and may be entered as a judgment in any court of competent jurisdiction.

24.4 Arbitration fees. If you initiate arbitration, to the extent the filing fee for the arbitration exceeds two hundred and fifty US dollars (USD 250) and the Claim is found to be non-frivolous and not brought in bad faith, we will pay the additional cost. We will also be responsible for paying all other arbitration costs arising in connection with the arbitration, other than costs incurred by you for legal counsel, travel and other out-of-pocket costs and expenses not constituting fees or amounts payable to the arbitration provider. You will not be required to pay fees and costs incurred by us if you do not prevail in arbitration, unless the arbitrator determines that the Claim was frivolous or brought in bad faith, in which case the arbitrator may award us our attorneys' fees, expert witness fees, arbitration fees and/or costs.

24.5 Class Action and Class Arbitration Waiver. TO THE FULLEST EXTENT ALLOWED BY APPLICABLE LAW, YOU AND WE AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, REPRESENTATIVE ACTION OR CLASS ARBITRATION, OR AS A PRIVATE ATTORNEY GENERAL. To the extent applicable law does not permit waiver of private attorney general claims, but permits them to be arbitrated, then such claims shall be resolved in arbitration. You and we each further agree to waive our respective right to file a class action or seek relief on a class basis. The arbitrator may not consolidate more than one person's Claims and may not otherwise preside over any form of a representative or class proceeding. If there is a final determination that applicable law precludes enforcement of the waiver contained in this paragraph as to any Claim, cause of action or requested remedy, then that Claim, cause of action or requested remedy will be severed and may be brought in a court of competent jurisdiction, but the waiver contained in this paragraph shall be enforced in arbitration on an individual basis as to all other Claims, causes of action or requested remedies to the fullest extent possible. In the event that a Claim, cause of action or requested remedy is severed pursuant to this paragraph, then you and we agree that the Claims, causes of action or requested remedies that are not subject to arbitration will be stayed until all arbitrable Claims, causes of action and requested remedies are resolved by the arbitrator.

24.6 Exceptions to Arbitration. Notwithstanding the parties' agreement to resolve all disputes through arbitration, either party may bring an action in state or federal court that only asserts claims for patent infringement or invalidity, copyright infringement, piracy, moral rights violations, trademark infringement and/or trade secret misappropriation, and either party may seek injunctive or other equitable relief in court to protect its intellectual property rights pending the outcome of arbitration. Either party may also seek relief in a small claims court for any individual disputes or claims within the scope of that court's jurisdiction. If an arbitration is filed, before the arbitrator is formally appointed, either party can send written notice to the opposing party and the applicable arbitration provider that it wants the case decided by a small claims court, after which the arbitration provider may close the case.

24.7 Mass Arbitration. Notwithstanding the parties' decision to have arbitrations administered by JAMS, in the event twenty-five (25) or more demands for arbitration are filed relating to the same or similar subject matter and sharing common issues of law or fact, and counsel for the parties submitting the demands are the same or coordinated, you and we agree that the demands will constitute a "Mass Arbitration". If a Mass Arbitration is commenced, you and we agree that it shall not be governed by the JAMS Rules or administered by JAMS. Instead, a Mass Arbitration shall be administered by National Arbitration & Mediation ("NAM"), a nationally recognized arbitration provider, and governed by the NAM rules in effect when the Mass Arbitration is filed as modified by these Terms, including the NAM Mass Filing Supplemental Dispute Resolution Rules, but excluding any rules that permit arbitration on a class-wide basis (collectively, the "NAM Rules"). The NAM Rules are available at www.namadr.com. The parties agree to cooperate in good faith to implement a bellwether process whereby a limited number of representative cases are arbitrated first, with the remaining cases stayed, and any obligation to pay arbitration fees for the stayed cases shall be deferred, pending the outcome of the bellwether cases. You and we agree that if either party fails or refuses to commence the Mass Arbitration before NAM, you or we may seek an order from a court of competent jurisdiction compelling compliance with this agreement and compelling administration of the Mass Arbitration before NAM. Pending resolution of any such requests to a court, you and we agree that all arbitrations comprising the Mass Arbitration (and any obligation to pay arbitration fees) shall be stayed.

24.8 30-Day Right to Opt Out. You have the right to opt out and not be bound by the arbitration and class action waiver provisions set forth above by sending written notice of your decision to opt out by emailing us at support@nailsglowandgo.com with the subject line "Arbitration Opt-Out" and providing the following information: (i) your name, (ii) your email address, (iii) your mailing address, (iv) your order number(s), if any, and (v) a statement of your wish not to resolve disputes with Glow & Go through arbitration. The notice must be sent within thirty (30) days of your first use of the Services or your first order following the effective date of these Terms, whichever is earlier; otherwise you shall be bound to arbitrate disputes in accordance with the terms of this Section. If you opt out of these arbitration provisions, we also will not be bound by them. Opting out of arbitration does not affect any other provision of these Terms, including the class action waiver in Section 24.9.

24.9 Jury Trial and Class Action Waiver in Court. In the event of litigation not subject to arbitration (including where you have validly opted out of arbitration or a Claim is excepted from arbitration), you and we agree to waive, to the maximum extent permitted by law, any right to a jury trial and any right to bring or participate in a class action, collective action or representative action, except where such a waiver is not permissible under applicable law.

24.10 Time Limit for Claims. You agree that, regardless of any statute or law to the contrary, any Claim or cause of action arising out of or related to the Services, the products or these Terms must be filed within one (1) year after such Claim or cause of action arose or be forever barred, to the extent permitted by applicable law.

24.11 Forum. To the extent that the arbitration provisions set forth above do not apply or if you have validly opted out of arbitration, you and we agree to submit to the personal jurisdiction of the state and federal courts located in Sheridan County, Wyoming, United States, and you and we agree that any litigation shall be filed exclusively in such courts (except for small claims court actions, which may be brought in the county where you reside, and actions to enforce an arbitration award, which may be brought in any court of competent jurisdiction).

24.12 Governing Law for US users. For users to whom this Section 24 applies, these Terms and your use of the Site are governed by and construed in accordance with the laws of the State of Wyoming, United States, and the federal laws of the United States applicable therein, without regard to conflict-of-laws principles, except that the Federal Arbitration Act shall govern the interpretation and enforcement of Sections 24.2 through 24.8.

24.13 Severability of this Section. If any portion of this Section 24 is found to be unenforceable or unlawful for any reason, (a) the unenforceable or unlawful provision shall be severed from these Terms; (b) severance of the unenforceable or unlawful provision shall have no impact whatsoever on the remainder of this Section 24 or the parties' ability to compel arbitration of any remaining Claims on an individual basis pursuant to this Section 24; and (c) to the extent that any Claims must therefore proceed on a class, collective, consolidated or representative basis, such Claims must be litigated in a civil court of competent jurisdiction and not in arbitration, and the parties agree that litigation of those Claims shall be stayed pending the outcome of any individual Claims in arbitration.

SECTION 25 - GOVERNING LAW AND DISPUTES FOR USERS OUTSIDE THE UNITED STATES

25.1 For users to whom Section 24 does not apply, these Terms are governed by the laws applicable to the operating company processing your order, without prejudice to any mandatory consumer protection laws of your country of residence that apply regardless of the governing law chosen.

25.2 Any dispute shall first be addressed to support@nailsglowandgo.com with a view to an amicable resolution within sixty (60) days. If you are a consumer in the European Union or the United Kingdom, you may also be entitled to use an alternative dispute resolution entity in your country of residence; nothing in these Terms limits your right to bring proceedings before the courts of your country of residence where such a right is granted by mandatory law.

25.3 Subject to Section 25.1 and 25.2, the courts of the seat of the operating company processing your order shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms.

SECTION 26 - FORCE MAJEURE

26.1 We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from any cause beyond our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, epidemic or pandemic, war, terrorism, civil unrest, labor disputes or strikes, carrier or postal service failures, customs delays, government actions, embargoes, sanctions, interruptions of supply, failures of telecommunications, internet or payment networks, or failures of our hosting or fulfillment providers.

SECTION 27 - SEVERABILITY

27.1 In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms; such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 28 - ENTIRE AGREEMENT, WAIVER AND ASSIGNMENT

28.1 The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

28.2 These Terms and any policies or operating rules posted by us on the Site or in respect of the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of these Terms). Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

28.3 You may not assign or transfer these Terms or any of your rights or obligations hereunder without our prior written consent. We may assign or transfer these Terms, in whole or in part, including to any of our operating companies, affiliates or successors, without restriction and without notice to you.

28.4 No agency, partnership, joint venture, employment or franchise relationship is created between you and us as a result of these Terms or your use of the Services.

28.5 These Terms are drafted in the English language. Any translation is provided for convenience only; in the event of any conflict, the English version prevails.

SECTION 29 - CHANGES TO TERMS OF SERVICE

29.1 You can review the most current version of these Terms at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to the Site. It is your responsibility to check the Site periodically for changes. Your continued use of or access to the Site or the Services following the posting of any changes to these Terms constitutes acceptance of those changes. The version in force at the time you place an order applies to that order.

SECTION 30 - CALIFORNIA CONSUMER RIGHTS NOTICE

30.1 Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: If you have a question or complaint regarding the Site, please contact us by email at support@nailsglowandgo.com. Residents of California may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210.

30.2 Please review our Privacy Policy for information about how we collect, use and disclose personal information and for any privacy choices or rights that may be available to you under applicable law.

SECTION 31 - CONTACT INFORMATION

31.1 Customer support is provided by email. Questions about these Terms, our policies or your order should be sent to us at support@nailsglowandgo.com. We typically respond within twenty-four (24) hours on business days.

31.2 Correspondence address: Glow & Go, 30 N Gould St Ste R, Sheridan, WY 82801, United States. This address is a correspondence address only; it is not a shipping origin, a returns address or a retail location, and parcels sent to it without our written approval cannot be processed or refunded.