Shipping policy
Thank you for shopping with Glow & Go! We want your new nails to reach you quickly and safely.
Here's everything you need to know about how we ship your order:
📦 Processing Time
We ship daily. Most orders are processed and handed to the carrier within 24 hours (business days). During promotions or high-demand periods, this can occasionally take up to 2 business days. You will receive a shipping confirmation email with tracking as soon as your order is dispatched.
🚚 Delivery Time
We ship worldwide with tracking on every order. Most orders arrive within 6–10 business days after dispatch. Estimated delivery times by region (business days after dispatch):
- 🇺🇸 United States: 7–11 business days
- 🇬🇧 United Kingdom: 5–8 business days
- 🇪🇺 Europe: 6–10 business days
- 🇨🇦 Canada, 🇦🇺 Australia & New Zealand: 6–10 business days
- 🌍 Rest of the world: 7–12 business days
Please note:
Delivery times are estimates and may vary based on your location, local customs procedures, or carrier delays outside our control.
💸 Shipping Rates
Shipping costs are calculated and shown at checkout, before you pay.
🏠 Shipping Address
Please double-check your shipping address before completing checkout. Your order is sent to our fulfillment system right away, so the address cannot be changed after the order is placed. We are not responsible for delays or failed deliveries caused by an incorrect or incomplete address.
🛃 Customs & Duties
International orders may be subject to customs fees or import duties imposed by your country. These charges are the responsibility of the customer. We are not responsible for delays caused by customs processing.
📭 Delivered Parcels
A parcel is considered delivered when the carrier's tracking shows "Delivered". If you can't find it, please check with household members, neighbors, your building's mailroom and your local carrier office first, then contact us. More details are in our Refund Policy.
💌 Contact
support@nailsglowandgo.com · Glow & Go | 30N Gould St Ste R, Sheridan, WY 82801